Optimisation of human resources in FM – Lecture by Mirco Melega at the FM Conference 2015

In the “Governance in FM” session at this year’s Facility Management Conference in Frankfurt, effective HR solutions managing director Mirco Melega gave a lecture entitled “Optimisation of human resources in FM – Typical personnel management problems in FM and practical solutions”.

“Personnel is the most important resource in facility management!”. Melega rallied the conference participants behind this statement at the very beginning of the lecture.

After giving an overview of the current demands on managers in FM and their widely varying role models, he explained that there are typical problems that can occur repeatedly in interaction between managers and employees in FM. He presented to the audience four model management scenarios based on operational as well as strategic FM practice. These ranged from the different expectations of employees and managers in terms of the challenges of decentralised leadership in FM, through to employee motivation in change processes. He then showed the participants various solutions arising from his many years of consulting experience as well as from insights gained from best practices, and supported these with current findings from organisational psychology and pedagogy.

“The key element of the approaches are the skills and behaviour of the managers”, Melega concluded. He stated that the most important point is to not simply sit out operational management problems: “If you have a sore throat or the weather is bad, it is reasonable to hope it will get better by itself – but for management problems, you need to be proactive!”.

The Facility Management Conference, now in its 15th year, is Germany’s only conference focussed solely on FM with a parallel exhibition, and was held from 24 – 26 March 2015 in Frankfurt am Main. Find out more about the exhibition here.

We will be happy to send you the presentation slides and the accompanying 10-page essay in the conference proceedings as a PDF document for free. Please send an email with the subject line “FM Conference 2015 lecture” to info@effective-hr.de.